Accessibility Statements
1.) Introduction
Welcome to mypado – thanks for your interest!
Here you can find out:
which features and functions are available on our website,
how to use them,
which options support barrier-reduced use, and
which authority supervises accessibility.
It matters to us that everyone can easily find, understand and order our content and products.
2.) Offer and functions on mypado
mypado is an online shop for the sale of tangible goods (products). You can view products, select variants, place them in an electronic shopping cart and then check out securely.
Header: Navigation through categories, search function and access to the cart.
Product pages: Each product page shows the essential characteristics, available variants (e.g. size, color, finish/material) and—where applicable—the inner material. You’ll also see the scope of delivery and the total price.
Cart & checkout: Start the checkout process from the cart.
Footer: Links to Imprint, Terms & Conditions, Privacy, payment & shipping information, and further help/contact pages.
3.) How to use our site & place an order
3.1 Virtual controls
Use clearly identifiable buttons and links to navigate. Key actions (e.g. “Add to cart”) are prominently highlighted.
3.2 Start, listing and detail pages
Use the category navigation in the header to open the relevant product listing. Selecting a product opens the product detail page with full information on price, features and variants.
3.3 Variants & customization on the product page
Depending on the product, you can set:
Size (e.g. S, M, L, XL – guidance can be found in the description),
Color (choose from the available swatches),
Finish / material or inner material (where applicable; see product description for details).
Then set the quantity (if needed) and click “Add to cart”.
3.4 Electronic cart
In the cart you can:
3.5 Electronic checkout
Enter details: name, email, shipping and (if applicable) billing address.
Select shipping: choose the offered shipping method.
Select payment: choose one of the available payment methods and enter the required payment data (you may be redirected to the payment provider).
Review & place order: check your information and confirm via “Buy now”, “Purchase” or a similarly clear button.
Notes:
You can adjust or cancel the process at any time via your browser’s back function.
For online payments, you may be redirected to the payment provider.
After completion you’ll receive an order confirmation by email. Once your parcel is on its way, we’ll send shipping details.
4.) Legal accessibility requirements
As a service in electronic commerce, mypado is subject to specific accessibility requirements. Our goal is to make the website perceivable, operable, understandable and robust for everyone—including users of assistive technologies (e.g. screen readers).
In practice this includes:
Perceivable: alternative text for images, clear structure, comprehensible forms.
Operable: keyboard access; visible focus; logical focus order.
Understandable: consistent navigation, clear labels, helpful messages and error handling.
Robust: reliable operation with common browsers and assistive tools.
Where products have specific accessibility requirements, we provide relevant information where possible.
5.) Aids supporting barrier-reduced use
To make use easier, we pay attention to:
Sufficient color contrast and legible font sizes,
Visual feedback on interactions (hover/active states) and clear status messages,
Keyboard operability for navigation, filters, selection and form fields; visible focus,
Labels & ARIA attributes for interactive elements (e.g. form fields, selectors),
Structured headings (H hierarchy), meaningful link texts and consistent components,
Responsive design for smartphone, tablet and desktop with sufficiently large, easy-to-reach touch targets,
Dialogs & notices accessible by keyboard and closable via Escape.
We continuously review third-party components and content for accessibility characteristics and improve them where possible.
6.) Content not (yet) fully accessible
Despite our efforts, the following content/files may currently be limited in accessibility:
Some images without alternative text (especially older media),
Embedded documents (e.g. PDF, DOCX),
Video/audio content without captions or audio description,
Occasional third-party components whose accessibility we can only influence to a limited extent.
If you encounter barriers, please let us know—we’ll take care of it (see the next section).
7.) Report barriers & contact
Found a barrier or need assistance? Please contact us via our contact form or by email/phone as listed in the imprint. Ideally include:
This helps us resolve issues faster and implement improvements.
8.) Supervisory authority
The following authority is responsible for monitoring accessibility:
Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)
c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: (+49) (0) 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de
